Website Policies

Remote Access

The Information Technology Group (ITG) offers several options for ADOT employees to access network resources remotely. This website is designed to assist you in accessing and/or troubleshooting the remote-access services provided by ADOT.

We currently support these remote-access services:

ADOT Remote Access
  • Provides complete network access through Citrix including access to email, documents, ADOTNet, G: and U: drives, and Outlook email archives
  • Requires SafeNet/Mobile Pass Token, ADOT Password, PIN code and Citrix Receiver Client
Gmail, Calendar and Contacts
  • Provides access to ADOT Google email, calendar and contacts only.
  • Requires Okta two-step login;  Okta Verify mobile app needed to accept the login confirmation sent to your device.

Okta Verify Setup Instructions: These instructions provide guidance on loading and setting up the mobile app on your Apple or Android phone. Note: Initial setup must be done from an ADOT PC.

Outlook Web Access (OWA)

With the conversion to Gmail, OWA will be discontinued in early March. For similar access, use the Gmail links above.

OWA Documentation: Quick Reference | FAQ | Install Certificate

 
For support with remote-access services, please contact the ADOT Service Desk at 602.712.7249.






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