Office of Inspector General

Resources

The following complaints are not investigated by ADOT OIG but may be investigated by the Arizona Attorney General’s Office:

  • Improper and shoddy repair to a vehicle.
  • Misdiagnosis by a mechanic
  • Vehicle Vandalism at a repair shop
  • Damage caused by improper towing
  • Violation of Arizona “Lemon Laws

The following complaints are not investigated by ADOT OIG but may be investigated by the Arizona Department of Financial Institutions:

  • Violations of Motor Vehicle Sales Financing
  • Violations of Motor Vehicle Leasing

Arizona Attorney General's Office
Consumer Information and Fraud

1275 W. Washington Street
Phoenix, Arizona 85007
602.542.5025
consumerinfo@azag.gov

 

Arizona Department of Financial Institutions
Consumer Affairs Division

2910 N. 44th Street Suite 310
Phoenix, Arizona 85018
602.771.2800
consumeraffairs@azdfi.gov

The Arizona Ombudsman – Citizens Aide helps you resolve ongoing issues with State Agencies.

Civil RightsTitle VI of the Civil Rights Act of 1964, and the Americans with Disabilities Act (ADA)

Pursuant to Title VI of the Civil Rights Act of 1964, and the Americans with Disabilities Act (ADA), ADOT does not discriminate on the basis of race, color, national origin, age, sex or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at civilrightsoffice@azdot.gov. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el título VI de la Ley de Derechos Civiles de 1964 y la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés), el Departamento de Transporte de Arizona (ADOT por sus siglas en inglés) no discrimina por raza, color, nacionalidad, edad, género o discapacidad.  Personas que requieren asistencia (dentro de lo razonable) ya sea por el idioma o por discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles en civilrightsoffice@azdot.gov. Las solicitudes deben hacerse lo más pronto posible para asegurar que el equipo encargado del proyecto tenga la oportunidad de hacer los arreglos necesarios.