Tuesday, September 26, 2017

State-of-the-art ADOT Traffic Operations Center turns 5


By Caroline Carpenter / ADOT Communications

Since 1992, ADOT's Traffic Operations Center has served as a critical communication hub, allowing operators to quickly dispatch crews to help at crash scenes, coordinate with the Arizona Department of Public Safety, address problems with traffic signals, fix potholes and more.

But this month we're marking an important fifth anniversary for the Traffic Operations Center. It was September 2012 when we completed a $2.1 makeover that created the state-of-the-art facility you see today, complete with its signature wall where we can display up to 40 images from traffic cameras.

1These screens have provided traffic operators and others with views of an overturned watermelon truck, a dog stranded on the median wall of a freeway and Archie Bunker's chair. Most of all, they've helped those staffing the Traffic Operations Center 24 hours a day, seven days a week communicate critical information about conditions.

The renovation, funded by the Federal Highway Administration, upgraded work stations along with the monitoring technology. The photo at right shows what the center looked like before the upgrade.

When the new TOC debuted, ADOT placed public information officers there to communicate with the public about conditions, restrictions and more via social media. These public information officers conduct interviews out of the Traffic Operations Center and answer your questions on Twitter and Facebook.

In addition, Arizona Department of Public Safety troopers are stationed inside the Traffic Operations Center in partnership with ADOT, the Maricopa Association of Governments and the Federal Highway Administration. These troopers assist in clearing freeway crashes faster to protect lives and property while reducing delays.


Posted by Caroline Carpenter   |  Labels:  cameras, DPS, TOC, traffic, Traffic-Operations-Center


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Pursuant to Title VI of the Civil Rights Act of 1964, and the Americans with Disabilities Act (ADA), ADOT does not discriminate on the basis of race, color, national origin, age, sex or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el título VI de la Ley de Derechos Civiles de 1964 y la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés), el Departamento de Transporte de Arizona (ADOT por sus siglas en inglés) no discrimina por raza, color, nacionalidad, edad, género o discapacidad.  Personas que requieren asistencia (dentro de lo razonable) ya sea por el idioma o por discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles en Las solicitudes deben hacerse lo más pronto posible para asegurar que el equipo encargado del proyecto tenga la oportunidad de hacer los arreglos necesarios.