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Friday, February 7, 2014

MVD office wait time information now available online

MVD wait times are now available online. When it comes to things people look forward to, we’re guessing that “waiting in line at the MVD” is nowhere near the top of the list.

While we can’t promise you a totally wait-free experience, we are happy to announce a new feature on the ADOT website to help you plan your next in-person visit.

MVD wait times now available online
You can visit our site to view approximate customer wait times at most of the state’s MVD offices.

The office hours and locations page of the Motor Vehicle Services section of azdot.gov shows the estimated number of customers waiting for driver license and title transactions, and the estimated wait time for these transactions.

Wait times are updated every five minutes and are measured from the time a customer receives a service ticket to the time the customer begins their transaction at a window.

An important thing to remember is that the online wait times are strictly estimates. They will vary depending on the daily volume of customers served at a given office, the number of available transaction windows and office staffing levels.

We know your time is valuable and hope this new feature will help make your next MVD office visit a smoother one!
Posted by Angela DeWelles   |  Labels:  MVD


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Civil RightsTitle VI of the Civil Rights Act of 1964, and the Americans with Disabilities Act (ADA)

Pursuant to Title VI of the Civil Rights Act of 1964, and the Americans with Disabilities Act (ADA), ADOT does not discriminate on the basis of race, color, national origin, age, sex or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at 602.712.8946 or at [email protected]. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el título VI de la Ley de Derechos Civiles de 1964 y la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés), el Departamento de Transporte de Arizona (ADOT por sus siglas en inglés) no discrimina por raza, color, nacionalidad, edad, género o discapacidad.  Personas que requieren asistencia (dentro de lo razonable) ya sea por el idioma o por discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles al 602.712.8946 o en [email protected]. Las solicitudes deben hacerse lo más pronto posible para asegurar que el equipo encargado del proyecto tenga la oportunidad de hacer los arreglos necesarios.