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MVD urges online customers not to pay for something that’s free

Some website and social media offer bad deals for MVD services
May 31, 2018

Phoenix – Searching for the Arizona Department of Transportation Motor Vehicle Division online? Not only should you go to the right website, you also need to be wary of a new trend of people using social media to offer services that are actually free.ServiceArizona1

“We’ve recently seen Facebook traffic with people offering to sell materials and tutor potential teenage drivers on how to pass the learner’s permit test,” said MVD Stakeholder Relations Manager Jennifer Bowser-Richards.

“While offering those services isn’t illegal, people should know that they can get the same information at no cost at the ADOT MVD website,” she said. “We’ve offered free online practice tests for years and if someone takes the three 30-question exams, they will see almost every question offered. It makes no sense to pay someone for these materials.”

She added, “Customers should also be cautious when doing a web search for the MVD. Doing a search for the ‘Arizona DMV’, or ‘DMV Arizona’ will take you to a copycat webpage not affiliated with ADOT. Customers who use those sites will often be charged much larger fees than they would through the MVD, and in some cases they are paying exorbitant prices for something that’s actually free.”

MVD offers services through www.ServiceArizona.com, and customers accessing ServiceArizona.com may also set up a personal MVD account in the AZ MVD Now application. MVD also has a general information website at www.azdot.gov/mvd.

 

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Civil Rights

Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADOT does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at civilrightsoffice@azdot.gov. Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el Título VI de la Ley de Derechos Civiles de 1964, la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés) y otras normas y leyes antidiscriminatorias, el Departamento de Transporte de Arizona (ADOT) no discrimina por motivos de raza, color, origen nacional, sexo, edad o discapacidad. Las personas que requieran asistencia (dentro de lo razonable) ya sea por el idioma o discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles de ADOT en civilrightsoffice@azdot.gov. Las solicitudes deben hacerse lo más antes posible para asegurar que el Estado tenga la oportunidad de hacer los arreglos necesarios.