Transportation Systems Management and Operations

Traffic Maintenance and Management

Traffic Operations Center

The Traffic Operations Center Control Room staff monitors highways State-wide for incidents and closures, advises motorists of road conditions, and coordinates with maintenance crews and Department of Public Safety to establish on-site traffic control and quickly clear an incident.  The TOC operates 24/7/365 and has access to numerous traffic cameras throughout the Phoenix metro area as well as many others across the state.  They use Dynamic Message Signs (DMS) as well as coordinate with various media outlets to advise motorists of the latest roadway conditions and also display important safety messages.  The TOC works with the ITS Operations team to provide optimal traffic signal and ramp meter timing. More about the Traffic Operations Center...

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Derek Arnson, CPM, M.Ed.
Traffic Management Group Manager 

James Minton
TOC Control Room Supervisor

ITS Operations

Provides optimized traffic signal timing and, in some areas, coordination/progression from signal to signal in the Phoenix Metro area. They also assist the regions in the state outside the Phoenix area with their signal timing and progression.  The ITS Ops team is also in charge of monitoring and adjusting the Ramp Meters so as to avoid congestion on our freeways.  They help in developing and deploying the latest in ITS technologies on a number of different projects.

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ITS Ops Supervisor

The Arizona Ombudsman – Citizens Aide helps you resolve ongoing issues with State Agencies.

Civil Rights

Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADOT does not discriminate on the basis of race, color, national origin, sex, age, or disability. Persons that require a reasonable accommodation based on language or disability should contact ADOT’s Civil Rights Office at Requests should be made as early as possible to ensure the State has an opportunity to address the accommodation.

De acuerdo con el Título VI de la Ley de Derechos Civiles de 1964, la Ley de Estadounidenses con Discapacidades (ADA por sus siglas en inglés) y otras normas y leyes antidiscriminatorias, el Departamento de Transporte de Arizona (ADOT) no discrimina por motivos de raza, color, origen nacional, sexo, edad o discapacidad. Las personas que requieran asistencia (dentro de lo razonable) ya sea por el idioma o discapacidad deben ponerse en contacto con la Oficina de Derechos Civiles de ADOT en Las solicitudes deben hacerse lo más antes posible para asegurar que el Estado tenga la oportunidad de hacer los arreglos necesarios.