|
MVD's Third Party Program is a tool of competitive government under ADOT/MVD to help improve delivery of MVD services and products. Being a business partner with MVD is an opportunity to improve service quality and enhance customer service and satisfaction.
Third Parties are private individuals or businesses that can be authorized to perform the following services: title and registration, vehicle inspections, motor vehicle records access, driver license testing, driver license processing, driver training schools, accident prevention programs and traffic survival schools.
Revenues due to the state for these services are remitted by third parties to MVD. A service charge may be collected by third parties in addition to the appropriate MVD fee.
Individuals who request third party certification must undergo a criminal history check and successfully complete the appropriate courses of instruction at the MVD Training Academy. Performance measures are compiled regularly to track the amount and type of work performed by third parties. Compliance auditors monitor the work for adherence to MVD Policies and Arizona Rules and Statutes.
|