Frequently Asked Questions

Wait Times

Once your questions about wait times have been answered, you can go to the Hours and Locations page to find an office location that works for you.

How can I make my visit go as quickly as possible?

Make sure you bring all required documentation with you to conduct your specific transactions. If you're getting a driver license or identification card, use the Be Prepared feature on the MVD website and save time in the office. Many transactions can be conducted without MVD staff assistance and with no wait using the Service Arizona self-service workstations, which are in most of the offices.

When are wait times typically the shortest?

It varies quite a bit, but usually the shortest waits are in the mornings from approximately 9 a.m. to 10:30 a.m. and midweek, Tuesday, Wednesday and Thursday.

Are there any days or times that should be avoided?

Yes, you should avoid the last day and the 15th of each month. Vehicle registrations expire at those times, and there are penalties for late payment. Crowds also tend to increase over lunch hours, so avoiding the middle of the day might save time.

Do I have options besides going to an MVD office?

Many MVD services, such as registration renewals, address changes, voter registration, license plate refunds, temporary permits and more can be conducted online — day and night, seven days a week — at your convenience. Visit ServiceArizona.com before you visit an MVD office.

MVD Authorized Third Parties provide in-person MVD services at more than 150 locations statewide. Wait times are typically very short or nonexistent at these locations, and many of these offices are open extended weekday hours, as well as weekends and holidays. In addition to appropriate MVD fees, a convenience fee will be collected by the third party for most transactions. Find a Third Party location near you.