Motor Vehicle Division

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Frequently Asked Questions

We care about your comments and concerns and look forward to hearing from you.

Driver license questions Please have your driver license number

Vehicle questions Please have your plate number or vehicle identification number

We invite you to first check our Frequently Asked Questions. Thank you.

	Customer Service Call Center
	Vehicle Emissions
	Email
	Mailing Address

Customer Service Call Center

To efficiently respond to customer inquires and requests, we provide a central Call Center. This allows the field offices to concentrate on customers who have transactions that require an inperson visit.

Monday � Friday
(except on holidays)
8:00 am to 5:00 pm
(Customers on hold by 4:30 pm will be served.)

Saturday
(except before a Monday holiday or after a Friday holiday)
8:00 am to 2:00 pm

Phoenix 602.255.0072
Tucson 520.629.9808
elsewhere in Arizona 800.251.5866

(Speech and hearing impaired TDD service call Phoenix 602.712.3222.)

Vehicle Emissions

For vehicle emissions information or for the location and hours of emissions test facilities, visit the Arizona Department of Environmental Quality Web site or call 602.470.4646 or 800.284.7748.

Email

We receive a large volume of email every day. Each one is important to us, so we make every attempt to answer within 10 business days. Thank you in advance for your patience. mvdinfo@azdot.gov

Mailing Address

Arizona Department of Transportation
Motor Vehicle Division
PO Box 2100
Phoenix AZ 85001-2100