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Mobility Management

The FTA defines Mobility Management as: short-range planning and management activities and projects for improving coordination among public transportation and other transportation service providers. It is an innovative customer driven approach for managing and delivering coordinated transportation services. Helping customers including older adults, people with disabilities, and individuals with low incomes to gain mobility and get to where they need to go. Changes in demographics, shifts in land-use patterns, and the creation of new and different job markets require new approaches for providing transportation services, particularly for customers with special needs. Mobility Management focuses on coordinating services and providers in order to achieve a more efficient transportation service delivery system. It encompasses a potentially broad range of planning activities and related equipment (e.g., software and hardware to promote and support coordination efforts). It can also be a position (Mobility Manager/Travel Coordinator) within a centralized planning organization within a region or locality.

REGIONAL COORDINATION PLANS

The FTA requires agencies participating in the Section 5310 program to be included in a human services transportation coordination plan; be it a statewide, regional, or local plan. Arizona has chosen to support regional coordination plans. The regional coordination plans are managed individually by the state's COGs and MPOs with oversight by ADOT. The COGs and MPOs must certify to ADOT that the projects selected for regional funding are derived from a locally developed, coordinated public transit-human services transportation plan, that was developed through a process that includes representatives of public, private, and non-profit transportation and human service transportation providers, participation by the public, and representatives addressing the needs of older adults and individuals with disabilities.

The coordination plan identifies the transportation needs of individuals with disabilities, older adults, and people with low incomes, provides strategies for meeting those local needs, and prioritizes transportation services for funding and implementation. The coordination plan should maximize the programs' collective coverage by minimizing the duplication of services. The FTA's minimum requirements for a coordination plan are:

  1. An assessment of available services that identify current transportation providers (public, private, and non-profit).
  2. An assessment of transportation needs for individuals with disabilities, older adults, and people with low incomes. This assessment can be based on the experiences and perceptions of the planning partners or on more sophisticated data collection efforts, and gaps in service.
  3. Strategies, activities, and/or projects to address the identified gaps between current services and needs, as well as opportunities to achieve efficiencies in service delivery.
  4. Priorities for implementation based on resources (from multiple program sources), time, and feasibility for implementing specific strategies and/or activities that have been identified.

In addition, ADOT must certify to the FTA that the regional coordination plan was developed through a process that included representatives of public, private, and non-profit transportation and human services providers, and members of the public. ADOT must also document the plan from which each project listed is derived, including the lead agency, the date of adoption of the plan, or other appropriate information.

In rural areas, the recipients of the FTA Section 5311 program assistance are the “public transit” in the public transit-human services transportation plan and their participation is expected to comply in accordance with FTA coordination requirements. In urbanized areas, larger transit systems and dial-a-ride programs may represent the public transit component.

The Mobility Management contact is Dan Harrigan.

Documents are posted as they become available in PDF format, which requires Adobe Reader to view.

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