ADOT Motor Vehicle Division

The impact of a single action, decision or person can be felt by many

The impact of a single action, decision or person can be felt by many

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The impact of a single action, decision or person can be felt by many

The impact of a single action, decision or person can be felt by many

April 25, 2024
A group of people gather for a photo outside of a building.

The Arizona Department of Transportation Motor Vehicle Division is proud to again join with the dedicated team at Donor Network of Arizona (DNA) to celebrate National Donate Life Month. Last year 865 people received the gift of life because other individuals understood the impact registering as a donor could have for recipients and their families.

Recently, the team from the South Mountain MVD office helped raise the Donate Life flag in celebration of this month. “What we're really here to celebrate is the incredible capacity for human kindness and generosity,” said Julia Young with DNA.

During the ceremony, MVD employees heard about both sides of donation to understand the importance and value that giving or receiving of an organ can have for the donor recipient as well as their family and friends. “We are focused on efficiency, it would be really easy to say, ‘Can we take this question off because I don’t want to have to explain it and it would speed up my transaction time by a little bit?’” said MVD Director Eric Jorgensen. “So hearing these stories helps us keep in mind the important reason that we take a couple seconds to ask this question.”

Geriece Hightower received new lungs because of the actions and responses of many people, one decision at a time. Her husband did not accept the advice from the medical team that his wife needed to get her affairs in order; instead, he talked with another medical professional who listened and was able to help. That person led to another individual decision and so on until she was placed on the organ transplant waiting list and a single phone call later delivered the life saving news that a donor matched her perfectly allowing for her lifesaving surgery. 

“One conversation can make the difference; in not just numbers but stories,” said Geriece Hightower. “Your one individual act, one MVD office, is the difference between a bunch of statistics versus a story.”

The decision to become a donor is a personal one, and that single decision by one person can impact up to 75 people. One such decision had to be made by Evan’s mother, Melinda Hershkowitz after her son fell ill and passed away unexpectedly in his sleep. 

“I had a phone call while I was laying in the (hospital) bed with him and they asked if I was willing to have him be a donor because he could save countless lives,” said Melinda Hershkowitz. “Without hesitation, I said yes ‘cause I couldn’t let his tragedy end that way. I am beyond blessed that Donate Life stepped into our lives and he was capable of saving so many others and it's not just the recipient that is being saved, it is their families and their loved ones.”

For nearly two decades, ADOT MVD and DNA have partnered to educate people about organ and tissue donation and make it easy to register. Today, more than 4.5 million Arizonans are registered donors and about 95% of donor registrations occur when a person applies for or renews their Arizona driver license or state ID card.

“All important things are a balance of joy and pain,” said Eric Jorgensen. “And I can’t be more proud of the work we do to make it possible to turn pain into joy.”

“So thank you Donate Life so much, you have no idea what this has brought to us,” said Melinda Hershkowitz. “We lost someone we loved dearly, but I know those families when they saw somebody walk in and actually give them good news and let them know their loved one is going to live changed their lives forever. To think of all the lives he saved is just, there’s no words for it, and Donate Life has been truly amazing.”

Visit DonateLifeAZ.org to learn more about organ and tissue donation and register as a donor.

On the Road With ADOT: Spend a few minutes with our Motor Vehicle Division Director

On the Road With ADOT: Spend a few minutes with our Motor Vehicle Division Director

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On the Road With ADOT: Spend a few minutes with our Motor Vehicle Division Director

On the Road With ADOT: Spend a few minutes with our Motor Vehicle Division Director

By Steve Elliott / ADOT Communications
December 13, 2023
A graphic for the On the Road with ADOT podcast.

This month, our On the Road With ADOT podcast catches up with Eric Jorgensen, Director of ADOT’s Motor Vehicle Division. And there’s important stuff to catch up on, including technology improvements that continue reducing wait times at MVD offices and the ever-growing number of digital ID options in Arizona. 

Currently, we’re seeing an average total customer experience time of about 25 minutes when someone needs a service at an MVD office. Talking with our host, Doug Nintzel, Jorgensen explains how MVD aims to further reduce that experience time by enhancing connectivity in offices and offering even more self-service stations for people to complete their own transactions.

Meanwhile, a lot has happened lately when it comes to being able to use your smartphone to securely carry a digital ID. Jorgensen explains what these IDs do, where you can use them now and where he sees the technology going in the coming years. 

You can subscribe to monthly episodes of On the Road with ADOT through Apple Podcasts and Spotify. You also can find episodes at azdot.gov/Podcast and featured in ADOT Blog posts. I’ve embedded the latest episode below so you can see why we’re so excited about this way of giving you an inside view of projects and more.

MVD offices select their favorite ways to help during the holidays

MVD offices select their favorite ways to help during the holidays

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MVD offices select their favorite ways to help during the holidays

MVD offices select their favorite ways to help during the holidays

By Bill Lamoreaux / ADOT Communications
December 11, 2023
A graphic with several photos of people with donated items.

Giving back is a great way to share the holiday spirit, and that’s just what the MVD Community Connections team is doing. 

The Apache Junction and Mesa/Gilbert MVD offices, among many others, have collected food and supplies to help provide warm meals for people in their communities. 

The Flagstaff and Winslow offices collected coats and jackets to help the Catholic Charity support those in need. The Globe office also collected jackets, socks, beanies and gloves for their local men’s homeless coalition, and the items donated for women and children will be given to the Phoenix Rescue Mission.

The Chandler MVD employees donated pet supplies like food, blankets, beds and more to assist the pets at the Little Whiskers Animal Rescue during the holiday season when many pets are lost or abandoned.

MVD locations are also planning to collect gifts, clothes, food and more throughout the holiday season to spread a little of that Christmas cheer and holiday spirit within each community.

ADOT MVD Community Connections gets an A+

ADOT MVD Community Connections gets an A+

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ADOT MVD Community Connections gets an A+

ADOT MVD Community Connections gets an A+

By Bill Lamoreaux / ADOT Communications
August 9, 2023
A photo collage showing people gathered around school supplies that will be donated to students.

It’s the start of another school year, and the Arizona Department of Transportation Motor Vehicle Division (MVD) is helping kids and teachers head back with the supplies they need. MVD teams across the state collected school supplies from co-workers as part of the MVD's community engagement program, "MVD Community Connections."

For the second straight year, team members in Nogales, Tucson, Yuma, Casa Grande, Mesa, Phoenix, Scottsdale, Tempe, Avondale, Cottonwood and Globe gathered paper, pencils, folders, glue,  backpacks and other classroom essentials, as well as hand sanitizer, facial tissues and paper towels. They delivered these to schools in their communities. 

MVD Community Connections engages with the communities our team members live and work in. Other Community Connection efforts include bottled water drives during the summer, food and clothing drives during the holidays, soda can tab collections to benefit the Ronald McDonald Houses in Arizona and even a pet supply drive. Couldn’t forget about our furry friends.. Together, we are making a difference all across the State of Arizona.